Worksheet

Coaching competencies self-assessment

These coaching competencies are taken from the Association for Coaching: Coaching Competencies Framework for training coaches.

Use this worksheet to assess you level of confidence with each competency and you can then review it towards the end of the course and see how you have progressed.

1.

Please answer 'yes' only when you are 100% confident and otherwise answer 'no' if you are not

2.

1. Meeting ethical, legal and professional guidelines

3.

a) Follows the AC’s professional standards and codes of conduct, including the Global Code of Ethics for Coaches & Mentors

4.

b) Acts ethically and with the highest integrity

5.

c) Promotes the coaching profession in a positive light to all stakeholders

6.

d) Complies with the prevailing laws of the country in which the coaching takes place and/or client organisation is operating, whichever is the most applicable and stringent

7.

e) Clearly communicates how coaching is different from other helping professions

8.

f) Is aware of professional boundaries and refers on to another professional as appropriate

9.

2. Establishing the coaching agreement and outcomes

10.

a) Clearly explains the coaching process and own coaching approach, models and techniques

11.

b) Helps the client establish coaching goals and outcomes and agrees an approach to working with the client that will achieve them

12.

c) Agrees a formal coaching agreement with client and all stakeholders, including clear and measurable outcomes, plus confidentiality, logistics of coaching sessions (duration, frequency, location), purpose, contingencies, monitoring and reporting on progress, and commercial arrangements

13.

d) Establishes clear roles, responsibilities and boundaries between the different stakeholders, including coach and client

14.

3. Establishing a trust-based relationship with the client

15.

a) Treats people equally and fairly, with respect and dignity

16.

b) Is optimistic for and encourages self-belief in the client

17.

c) Establishes a high level of rapport to build an open dialogue with the client

18.

d) Accepts the client ‘as is’ and believes in the client’s potential and capability

19.

e) Acts openly and honestly, including tackling difficult conversations with the client, using self and personal reactions to offer client feedback, avoiding colluding with the client on issues that block progress

20.

f) Maintains agreed levels of confidentiality

21.

4. Managing self and maintaining coaching presence

22.

a) Pays close attention to the client, staying fully present and engaged

23.

b) Remains focused on the agreed client agenda and outcomes

24.

c) Acts flexibly whilst staying aligned to own coaching approach

25.

d) Stays aligned to personal values whilst respecting the values of the client

26.

e) Works to ensure interventions get the best outcome for the client

27.

5. Communicating effectively

28.

a) Demonstrates effective listening and clarifying skills and differentiates between what is said and what’s left unsaid

29.

b) Uses straightforward, easy-to-understand language that moves the client towards the agreed outcomes

30.

c) Adapts communication style to reflect the client’s needs and outcomes

31.

d) Provides relevant information and feedback to serve the client’s learning and goals

32.

e) Communicates clearly, confidently and credibly with the client

33.

6. Raising awareness and insight

34.

a) Asks questions to challenge client’s assumptions, elicit new insights, raise self-awareness and gain learning

35.

b) Helps broaden a client’s perception of an issue and challenges to stimulate new possibilities

36.

c) Supports the client to generate options to achieve agreed outcomes

37.

d) Provides observational feedback where relevant, leaving client free to choose to act upon it or not

38.

e) Uses ‘self’ as a resource for the development of the client’s self-awareness and learning by offering ‘here and now’ feedback

39.

7. Designing strategies and actions

40.

a) Supports the client to build strategies to meet their outcomes

41.

b) Inspires the client to identify and implement self-directed learning opportunities

42.

c) Leaves accountability with the client while following through on own actions and commitments

43.

d) Encourages the client to seek support from others to help achieve the client outcomes

44.

e) Provides support while the client tries out new ways of working/behaviours

45.

8. Maintaining forward momentum and evaluation

46.

a) Maintains an outcome-focused approach

47.

b) Asks powerful questions that move the client forwards towards the agreed outcome

48.

c) Checks and acknowledges client progress and achievements

49.

d) Explores what is working, what is getting in the way and challenges lack of progress

50.

e) Discourages dependency on the coach and develops the client’s ability to self-coach

51.

f) Checks the client’s motivation to apply learning from the coaching

52.

g) Measures effectiveness of coaching

53.

9. Undertaking continuous coach development

54.

a) Regularly requests client feedback

55.

b) Actively reflects on coaching practice and outcomes

56.

c) Acts on own critical reflections and client feedback to improve coaching practice

57.

d) Participates in regular coaching supervision to reflect on, and improve, practice

58.

e) Participates in continuous professional development (CPD) activities

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